Privacy Policy

HK Innovate built the Chill5 app as a Free app. This SERVICE is provided by HK Innovate at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. we will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Chill5 unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name, Mail Id, Gender. The information that we request will be retained by us and used as described in this privacy policy.

For certain activities, such as when you register, upload content to the Platform, or contact us directly, you may provide some or all of the following information:

  • Profile information, such as name, social media account information, and profile image
  • User-generated content, including comments, photographs, videos, and virtual item videos that you choose to upload
  • Information to verify an account 

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

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AdMob by Google

AdMob by Google is provided by Google Inc.

You can opt-out from AdMob by Google service by following the instructions described by Google Inc.: https://support.google.com/ads/answer/2662922?hl=en

For more information on how Google uses the collected information, please visit the “How Google uses data when you use our partners’ sites or app” page: https://www.google.com/policies/privacy/partners/ or visit the Privacy Policy of Google: https://www.google.com/policies/privacy/

Facebook Audience Network

For more information on how Facebook uses the collected information, please visit the “https://www.facebook.com/audiencenetwork‘ sites or app” page: https://www.facebook.com/ads/manage/audience_network/publisher_tos/ or visit the Privacy Policy of Facebook: https://www.facebook.com/policy.php

Firebase by Google

We use the information we get from Firebase tools to administer, develop, and improve our services and applications. Firebase uses ‘cookies’. Google’s ability to use and share information collected by Firebase about your use of the App is governed by the Google Privacy Policy at http://www.google.com/policies/privacy. To learn more about how Google collects and processes data specifically in connection with Firebase, see the Firebase Help at https://support.google.com/firebase/answer/6318039. By default, multiple Firebase services are activated in our Service. You can prevent “Firebase Analytics” from sending analytics data by opting out of the “App improvement” on the menu page of the Service. Other “Firebase Performance Monitoring” will always be activated to keep us informed about any issues appearing in the Service.

Data that might be collected by Firebase includes, but is not limited to:

  • Information about products and services you’ve ordered enquired about or shown an interest in
  • Information about your interaction with our websites, mobile apps and other products and services, including adverts
  • Information we collect or remember using technologies similar to cookies, such as device identifiers on your mobile device
  • Your IP address, which is a number that identifies a specific network device on the internet which allows your device to communicate with websites and apps
  • Technical information from your device relating to the Service
  • Information relating to the location of your device.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Data Retention Period

The company may retain the information relating to your device collected for a period of up to 36 months unless otherwise required by law or applicable contract. The company may retain the information it obtains about you as per the instructions of its customers or partners who provide such information or as required to fulfill our contractual obligations. In case any information is provided by you in the participation of a survey, Company will only retain your personal data for as long as necessary to fulfill the purposes it collected the information for. After the applicable retention period, Company may retain and use such data in an aggregated format, as necessary for internal analytical purposes, to comply with its legal obligations, resolve disputes (including billing) and enforce agreements.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. we do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Community Guidelines

We, Chill5, is a short video platform where you can create and share short videos. As an application, we are creating an environment where users can produce content and at the same time discover others around them. Chill5 allows you to connect with others by commenting and appreciating their creativity. We take responsibility in keeping this community safe. These community guidelines define a code of conduct on our platform and help to maintain a safe environment.

Note: We update our guidelines from time to time to keep our Chill5 a safe place for our creators and users.

Read more about our Community Guidelines here.

Changes to This Privacy Policy

we may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. we will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2020-09-24

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].

Mailing Address: HK Innovate, 13/22, Ramamurthy Nagar, Tirupur, Tamilnadu, India – 641602